Frequently Asked Questions
Everything you need to know about your luxury fashion journey.
Are all items at Collector's Cage authentic?
Yes, every item undergoes a rigorous multi-step authentication process by our in-house experts to ensure 100% authenticity before it is listed for sale.
How long does shipping take?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days for domestic orders and 7-14 business days for international shipping.
What is your return policy?
We offer a 14-day return window for all items, provided they are returned in their original condition with the Collector's Cage security tag still attached.
How do you determine the condition of vintage pieces?
Each product is graded on a scale from 'Fair' to 'Pristine'. Detailed descriptions and high-resolution photos are provided on each product page to highlight any specific wear or unique characteristics.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Klarna in select regions.
Do you offer international customs and duties coverage?
For international orders, customs duties and taxes are determined by your local destination country and are the responsibility of the customer upon delivery.